Water

Educational Resources

Houston and the surrounding areas have been sinking for years. One of the factors that contributes to this is the way the region obtains its water.

Water is pumped from wells that tap into aquifers, which are underground sources of water. When large quantities of water are pulled from the aquifers, which are porous like a sponge, the gaps that are left behind collapse and the land sinks. Once this happens, the collapse is permanent. The land does not re-expand, even when there is substantial rainfall. This process is called subsidence. One entire subdivision along the coast sank so much that it was covered in water and had to be abandoned.

The Texas Legislature formed the Harris Galveston Subsidence District to tackle this problem. It was determined that water would have to be brought into Houston from lakes, rivers and reservoirs. In our area, the authority tasked with accomplishing this transaction is the West Harris County Regional Water Authority (WHCRWA). The infrastructure that has to be built to transport the water is very costly. The legislature did not provide funding for this endeavor, so residents are charged a Regional Water Fee (RWF) on their water bills to cover the cost.

The videos below address the above issues, the fee on your water bill and tips on lowering your costs through conservation. Stay tuned as additional videos and tips will be added on a regular basis.

1. Subsidence

2. A Spotlight on the WHCRWA

3. What Is the WHCRWA Fee on My Water Bill?

4. Irry Gator and His Water Saving Band

Urgent Update: Water Line Repair in Chelford One MUD Affecting Local Residents

Update: Water has been restored as of 3:30 p.m.

Dear Residents of Chelford One MUD,

We are reaching out to inform you of an ongoing water line repair within our district that may impact your daily routine. Our team is currently addressing an issue located at 15202 La Paloma Drive, a situation necessitating immediate attention to ensure the continued provision of quality water services to our community.

Details of the Repair:

  • District: Chelford One Municipal Utility District
  • Location: 15202 La Paloma Drive
  • Problem Code: 3702 – Excavate & Repair Tapline
  • Work Order Number: 1218012
  • Additional Reference: 1217556

The repair involves a P2 Shortline tap in the front easement. Notably, the first valve is located at 15202 La Paloma Drive sidewalk, near the cross street of Las Brisas Drive. The second valve is situated at 15402 La Paloma Drive, in the middle of the driveway.

Impact on Residents:

Approximately 28 houses in the vicinity will experience disruptions due to this repair. The United Construction Company (UCC) has been scheduled to commence work on November 27th, 2023, at 12:30 PM, as per the reference number 2382588699.

During this period, we urge residents not to make any work orders for no water or low pressure until repairs are completed. This is to ensure that our team can efficiently manage and resolve the current issue without any additional complications.

What You Need to Know:

  • Preparation: It’s advisable to store some water for essential use during the repair period.
  • Safety Precautions: Please avoid the repair area to ensure your safety and the smooth operation of the repair work.
  • Updates: We will keep you informed of any changes or updates regarding the repair schedule.

We understand the inconvenience this might cause and are working diligently to complete the repairs as swiftly and efficiently as possible. Our priority is to minimize the disruption to your daily life while ensuring the integrity and safety of our water supply system.

For any inquiries or concerns, please feel free to contact our Customer Service at 832-490-1600. Your patience and cooperation are highly appreciated as we work towards improving our community’s infrastructure.

Sincerely,

The Board of Chelford One MUD